WhatsApp Integration
Deploy your AI agent on WhatsApp and reach 3 billion users. Automated responses with source citations, 24/7.
Comment ca marche avec WhatsApp
Three steps to launch your AI agent on WhatsApp.
Meta Business Suite
Create your business profile
Ce que vous obtenez
AI-powered customer support on the world's most popular messaging platform.
24/7 Instant Responses
Your AI agent responds to customer messages instantly, day or night. No more missed messages or slow response times.
Rich Media Support
Send and receive images, documents, and formatted text. The AI can share product images and PDF documents.
Human Handoff
When the AI can't answer a question, it seamlessly escalates to a human agent via your preferred channel.
Conversation Analytics
Track message volumes, response times, satisfaction scores, and common questions across all WhatsApp conversations.
Multi-Language Auto-Detect
The AI automatically detects the customer's language and responds accordingly. Supports 5 languages natively.
Configuration rapide
For developers: customize the WhatsApp integration with the Python SDK.
# WhatsApp webhook handler (Python)
# Webhook URL to set in Meta developer portal:
# https://api.infolens.ai/v1/webhooks/whatsapp/{integration_id}
from infolens_rag import InfoLensClient
client = InfoLensClient(
base_url="https://api.infolens.ai",
api_key="pk_live_..."
)
response = client.agents.chat(
api_key="pk_live_...",
message="What's your return policy?"
)
print(response['answer'])